Privacy protection

PRIVACY STATEMENT

This Privacy Statement relates to the confidentiality of personal information collected in the process of registering Customers of the Choconilla’s Website or in the process of registering the User of the notification of products and promotions of the Choconilla’s Website.
This Privacy Statement is an integral part of the General Terms and Conditions of Choconilla’s baby wear trading LLC and the General Terms and Conditions of Choconilla’s web store.

Choconilla’s baby wear trading LLC as the service provider of the Choconilla’s website, complies with the applicable regulations with the aim of protecting the privacy of its Customers and Users
Choconilla’s baby wear trading LLC undertakes to provide protection of personal data of customers, by collecting only the necessary, basic information about customers / users that are necessary to meet our obligations; informs customers about how to use the collected data, regularly gives customers a choice about the use of their data, including the ability to decide whether or not to have their name removed from the lists used for marketing campaigns. All user data is strictly kept and is only available to employees who need this data to do the job.

All employees of Choconilla’s baby wear trading LLC and business partners are responsible for respecting the principles of privacy protection.

Customers of the Choconilla’s website (hereinafter referred to as Customers) or Users receiving notifications about Choconilla’s products and promotions (hereinafter referred to as Users) are instructed to read everything listed on this page in order to better understand what data Choconilla’s baby wear trading LLC collects and processes, for what purpose, on what legal basis, with whom and why it shares them, what protective measures it implements, and what are your rights regarding access to personal data, correction, deletion and your right to object.

Choconilla’s baby wear trading LLC protects the privacy of service users by using only the data that the user agrees to provide when providing the requested services and providing information with our services.
We undertake not to sell, disclose or give personal information to third parties. Any Customer or User who has any questions regarding personal data can send an e-mail to hello@choconillas.ae

By accepting this Privacy Statement by clicking on the Customer’s registration or logging in to the Choconilla’s website by the User receiving the notification of Choconilla’s products and promotions, the Buyer or the User confirms that he has read, understood and agrees to the processing of personal data.

When registering a person for the Customer of Choconilla’s Website, Choconilla’s baby wear trading LLC will ask the future Customer to provide certain information about himself (personal data) such as name and surname, e-mail address, username, phone number and password.

When registering, Choconilla’s baby wear trading LLC will ask the Buyer for certain personal data such as name and surname, e-mail address, telephone number, username and password.
The customer confirms that he agrees to the processing of personal data by clicking on the login button.

When registering a person for the User who receives notifications about products and promotions of Choconilla’s Website, Choconilla’s baby wear trading LLC will ask the future User to enter information about himself (personal data), namely: name (optional) and e-mail address.

Providing personal data is the decision of the Buyer or the User. If the Buyer or the User does not provide the required mandatory information for a certain activity that requires them, he will not be allowed to engage in such activity, because without this information the activity will not be technically feasible.

In addition to this information, we automatically collect information from your computer, which may include an IP address, and there are situations where we automatically collect other types of information such as the date and time of access to Choconilla’s website, information about hardware, software or a browser you use as and about your computer’s operating system and application version and language settings.

We may also collect information about clicks and Choconilla’s pages displayed to you. Choconilla’s baby wear trading LLC recommends Customers to take care of their login password for the Choconilla’s website account. We recommend combining uppercase and lowercase letters and numbers when choosing a character combination for a password, and be sure to use a password of at least six characters. We recommend changing the password periodically (at least once a year).

Choconilla’s baby wear trading LLC collects and processes the personal data of the Buyer of the Choconilla’s website for the purpose of conducting a secure authentication of the Buyers accessing the Choconillas.eu website, realization of the contract on purchase of goods or services, delivery of goods to the Buyer, communication with the Buyer, possible legal proceedings .

Choconilla’s baby wear trading LLC collects and processes personal data of the User of the notification of products and promotions for the purpose of sending notifications, invitations to participate in contests via email, social networks or other communication channels to which you previously applied, and any legal proceedings related to the contract – all with the express consent or consent of the Buyer.

We do not collect data on children. If we are assume that such data has been transferred to us without the consent of the parents or guardians of children under the age of 16, we will remove it without delay. Minors under the age of 16 may not use Chconilla’s Website. No part of the Choconilla’s Website is designed to attract anyone under the age of 16.

By entering his personal data and confirming (clicking) the acceptance of the General Terms and Conditions and this Privacy Statement, the Customer enters into a contractual relationship which is the basis for purchasing products and services of the customer’s choice on Choconilla’s website. the processing of this personal data is lawful because actions are taken at the request of the Customer in order to realize the purchase of products and services ordered by the Customer.

The user who signs up to receive notifications about products and promotions by entering their data on the Choconillas.eu website and by double confirming the correctness of the e-mail address, gives consent to the processing of their personal data. The User may withdraw the consent at any time by notifying the e-mail address of the Personal Data Protection Officer hello@choconillas.ae .

Choconilla’s baby wear trading LLC will not share the personal data of the Buyer or the User with other parties except in the following cases:

When required by the realization of the contract for the purchase of products or services ordered by the Customer, Choconilla’s baby wear trading LLC will share the personal data of the Customer with:

1. To providers of goods distribution services with whom it has a permanent contract and for that purpose to fulfill orders, deliver packages, send terrestrial mail and e-mail. The distribution service provider may request the Customer to inspect his identity card at the time of delivery of the package during the personal collection of goods, all for the purpose of realization of the package delivery service and records of who took over the package. If the Buyer refuses to provide this information, the package will not be delivered to him.
2. Authorized service providers in case the Customer files a complaint, advertises the product and needs to inspect the product or request service for the product he bought, all for the purpose of realization of the service of repair, servicing or inspection of the product by the authorized service.
3. Banks – card companies in case of complaint or correction of the transaction.

Processing of personal data in the process of payment by credit and debit cards

At the time of payment on Choconilla’s website, Choconilla’s baby wear trading LLC requires the Customer’s consent to activate the payment process via the PAYTABS, a provider of processing and payment services (credit or debit), as a condition for payment for products and services by credit or debit cards card, the contractual partner Choconilla’s baby wear trading LLC and the Executor of personal data processing. For this purpose, the Customer’s personal data (name and surname of the Customer, address of the Customer, data from the Customer’s card) are temporarily stored with PAYTABS, which stores this data in accordance with PCI DSS certification, the highest level of protection. and storing confidential information. The customer activates the process of card processing and payment by confirming (clicking) on the link “order confirmation”.

At no time does Choconilla’s baby wear trading LLC dispose of, collect or process personal data entered for the purpose of processing and collecting cards. Choconilla’s baby wear trading LLC informs the Customer “PAYTABS security code (CVV) from the (debit, credit) card of the Customer. CVV is a three-digit or four-digit number that the Customer enters separately during the card payment process. This number will continue to be entered by the Buyer as an additional security check. Choconilla’s baby wear trading LLC therefore warns the Customer to take care of the data stated on the card so that this data would not be available to third parties and so that it would not be misused.

The period in which personal data will be stored

Choconilla’s baby wear trading LLC stores the personal data of registered Customers of the Choconilla’s Website for the period while the purpose of processing is being achieved. Choconilla’s baby wear trading LLC stores the personal data of registered Users of the recipient of notifications about products and promotions for the period while the purpose of processing is being achieved, which is the period until the moment when the registration is active.

Access and correction of personal data

The Customer and the User at any time have the opportunity to access their personal data by registering on the site and by accessing the “My Account” where the Customer can revise their personal data shared with Choconilla’s baby wear trading LLC The Buyer and the User can request and receive from Choconilla’s baby wear trading LLC to complete information about the personal data stored, as well as their correction by sending an email to the e-mail address of the Personal Data Protection Officer hello@choconillas.ae

Deletion of personal data (right to forget)

The Buyer and the User have the right to request the deletion of personal data at any time (right to forget). The customer can do so by requesting the e-mail address of the personal data protection officer info@choconillas.eu and the data will be deleted without delay. The user has the option of submitting a request for deletion in each notification received from Choconilla’s baby wear trading LLC / Choconilla’s via e-mail or can send an e-mail to the e-mail address of the personal data protection officer hello@choconillas.ae stating that his personal data is deleted.

The right to object

If, despite all the measures taken for the protection of personal data, you believe that you have grounds for objection, please contact the e-mail address of the personal data protection officer hello@choconillas.ae. Of course, you have the right to report to the supervisory body of the Personal Data Protection Agency.

Security measures for personal data protection

The collected data is in electronic form and protected by an SSL certificate that encrypts the data and thus ensures that the communication between the computer of the Customer or the User and Choconilla’s baby wear trading LLC takes place via a secure protocol. Choconilla’s baby wear trading LLC takes data protection seriously and takes various precautions to protect personal data. Unfortunately, no data transmission over the Internet, or any wireless network, can be 100% secure. As a consequence, although Choconilla’s baby wear trading LLC implements reasonable data protection safeguards, it cannot guarantee the protection of any information transmitted to or from the Choconillas.eu website and is not responsible for the actions of any third party that receives such information. Choconilla’s baby wear trading LLC

This Privacy Statement, Choconilla’s baby wear trading LLC may change at any time by publishing the amended text of the Privacy Statement on the Choconillas.eu Website. Therefore, Choconilla’s baby wear trading LLC invites Customers and Users to periodically review this Privacy Statement, which will indicate new changes, if any in the previous period. If the Buyer or the User does not agree with this Privacy Statement, we instruct the Buyer and the User to leave and not to access and use the Choconilla’s baby wear trading LLC Website. The amendment to the privacy statement takes effect immediately after its publication on the Choconillas.eu website. The continued use of the Choconillas.eu Website by the Buyer and the User after the entry into force of the changes implies that the Buyer and the User confirm and accept the amended Privacy Statement.

Rules for handling “cookies”

Cookies and other tracking technologies can be used on the Choconillas.eu website in various ways, eg to make the Choconillas.ae website work, for traffic analysis or for marketing purposes.

A cookie is a small piece of information that a website stores on a visitor’s computer or mobile device. The cookie allows the website to “remember” the actions of visitors from previous visits. Most browsers allow the use of cookies, but the user can delete them at any time or set a ban on storing them in the browser. The most common reasons for using cookies are: identifying visitors, remembering specific user preferences, helping to enter information that has already been entered during previous visits, collecting data for analysis and promotional campaigns.

Cookies can be classified as:

Session cookies – are stored on your computer and are automatically deleted when you close your web browser. They allow the website to get temporary information, such as comments or shopping cart status.

Persistent cookies – Remain in your web browser even after closing and usually have an expiration date. Choconillas.ae ( Choconilla’s baby wear trading LLC ) uses persistent cookies to facilitate access to registered users. They store information such as username and password, which allows you to use the “remember me” functionality when logging in, so you don’t have to enter your username and password every time you visit Choconillas.eu.

First-party cookies – they come from the website you have visited, and can be temporary or permanent. They allow the website to store the data used when the user visits the website again.

Third-party cookies – Choconillas.ae ( Choconilla’s baby wear trading LLC ) uses third-party cookies that store limited cookies (Google Analytics) for the user. These cookies are not set by Choconillas.ae, and most often serve as an aid in interpreting user behavior and for marketing purposes.

What options are available to you?

In browser settings such as Internet Explorer, Safari, Firefox or Chrome, you can specify which cookies you want to accept and which you want to decline. Where you can find the settings depends on the type of your browser. Use the “help” option in your browser to find the settings you need.

If you choose the option that you do not want to accept certain cookies, you may not be able to use certain functions on the Choconillas.ae website.